The Central Access Department is an essential component of the ICL organization. It functions as the front door for ICL housing, outreach and clinical programs, as it facilitates referrals, placements and appointments across five boroughs and numerous sites. The Central Access team controls the census and vacancy for residential services, and is responsible for all data reporting to regulatory and funding agencies. Members of the Central Access team maintain strong working relations within ICL departments and with community providers to ensure the provision of timely services and collaboration of care. The Director of Central Access will oversee the ICL Central Access department, ensuring smooth operation of a streamlined customer service oriented central intake process. Additionally, ensure timely reporting to regulatory agencies, including uploads of data to city, state and federal agencies. Collaboration with Programs, Operations, and Finance to ensure systems coordination and data integrity.
ACTIVITIES RELATED TO ADMISSIONS:
HOUSING AND URBAN DEVELOPMENT FUNDING AND HOMELESS MANAGEMENT INFORMATION SYSTEM (HMIS) ACTIVITIES:
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
Minimum: Master’s Degree in Psychology, Social Work, or related discipline
Minimum of a Master’s Degree in Psychology, Social Work, Public Health, Public Administration, Counseling or a related discipline. Minimum of three years’ progressively advanced experience providing behavioral healthcare or care management to homeless and/or seriously and persistently mentally ill adults, and three years’ supervisory or leadership/administrative experience in a behavioral health or supported housing setting.