This is an entry-level direct care position assigned to community residences. Incumbents are assigned to shifts to ensure the provision of 24-hour-a-day, seven-day-a-week coverage. Workers in this job category perform a wide variety of tasks and functions as part of a team providing client-centered, strength-based, trauma-informed rehabilitation and recovery services to consumers related to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing, safety, security, and support of adults and transition age youth diagnosed with mental illness and substance abuse disorder. These tasks focus on supporting, instructing, and assisting recipients of services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice and also in maintaining a safe, clean environment. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling. In addition, workers also advocate for clients and support families or other caregivers in their efforts to assist these individuals.
High school graduate or GED plus one year of related human services experience. Specialized training or education in human services may be substituted for experience. NYS driver’s license may be required of some assignments