Business Analysis

Job Locations US-NY-New York
Position Number
Department of Technology
Regular Full-Time
FLSA Status


Under the general supervision of the Chief Information Officer, the Business Analyst’s role is to review, analyze and evaluate business systems and user needs; document requirements; define scope and objectives and formulate systems to parallel overall business strategies.


  1. Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
  2. Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
  3. Conduct meetings and presentations to share ideas and findings.
  4. Effectively communicate insights and plans to cross-functional team members and management.
  5. Construct workflow charts and diagrams; studying system capabilities; writing specifications
  6. Improve systems by studying current practices; designing modifications
  7. Recommend controls by identifying problems; writing improved procedures
  8. Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget
  9. Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
  10. Performing user acceptance testing.
  11. In a support role, manage projects, developing project plans, and monitoring performance.
  12. Update, implement and maintain procedures.
  13. Prioritize initiatives based on business needs and requirements.
  14. Serve as a liaison between stakeholders and users.
  15. Maintain user confidence and protect operations by keeping information confidential
  16. Prepare technical reports by collecting, analyzing and summarizing information and trends
  17. Validate resource requirements and develop cost estimate models
  18. Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group
  19. Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
  20. Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required and presents findings of studies to client committees
  21. Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
  22. Review a variety of areas including operations, purchasing, inventory, distribution and facilities
  23. Understand and communicate the financial and operational impact of any changes
  24. Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
  25. Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
  26. Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
  27. Other job duties that are assigned.



Bachelor’s degree in business or computer science, information technology or other relevant field plus a minimum of 5 years’ experience in business analysis or a related field. Advanced Technical skills required.

  • Master’s degree preferred, experience in a healthcare setting preferred,


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