Risk Manager

Job Locations US-NY-New York
Position Number
Department of Quality
Regular Full-Time
FLSA Status


The Risk Manager is responsible for implementing the mission of the Department of Quality which is to promote quality, integrity and compliance through ongoing monitoring, trending, analysis, evaluation, consultation, education, investigation and the development of quality and compliance-related processes and products. This position works with and supports ICL’s Department of Quality activities, including  incident management, evaluation and compliance, process management, policies and procedures, and quality assurance and support. Through a variety of risk assessment processes, this position also identifies and assesses operating controls, financial reporting, and legal/regulatory compliance processes and works to strengthen controls and agency policy where needed.   Findings and recommendations will be presented to the Chief Quality and Compliance Officer and other executive and program managers.  Through collaborative work with the Department of Quality the primary function of the Risk Manager is identification of risk exposure from the top down, suggestions for improvement, consultation and training. The Risk Manager is responsible for identifying enterprise wide training needs in laws, regulations, standards, risk assessment and agency policies and other practices that bear on such processes as documentation to support services, management of billing and funds, and internal control procedures. This position operates under the general direction of the Chief Quality and Compliance Officer.


Essential Job Functions:

  1. By implementing risk management and exposure techniques, assist the Chief Quality and Compliance Officer in meeting the targets set forth in both the Compliance Plan and the Risk Management Plan.
  2. Work in direct collaboration with all branches of the Department of Quality.
  3. Report findings and recommendations to the Chief Quality and Compliance Officer and, as directed, to other executive and program managers.
  4. Collect, evaluate, and distribute relevant data concerning risk exposure, provide aggregate analysis of risk data and maintain statistical trending of risk management data in order to be compliant with CARF, local, state and federal standards.
  5. Provide consultative, technical, and training support to program staff regarding compliance with internal policies and procedures, federal, state and local laws and regulations and strategies. This may include presentations to new employees and periodic presentations to existing employees on standards and other designated topics.
  6. Work with the Chief Quality and Compliance Officer in supervising or conducting investigations into allegations of non-compliance with the Corporate Compliance Plan. As directed, prepare and submit reports of investigations on a timely basis to the Chief Quality and Compliance Officer and other executive and program managers.
  7. Work with management, key departments, and committees to ensure the agency complies with provisions of both the Corporate Compliance Plan and the Risk Management Plan. Work with legal counsel to coordinate the investigation, processing, and defense of claims against the agency.
  8. Oversee, direct, deliver, or ensure delivery of initial and ongoing corporate compliance-related and risk management related training’s and orientation to all employees, volunteers, medical and professional staff, contractors, alliances, business associates, and other appropriate third parties.
  9. Initiate, facilitate and promote activities to foster awareness within the organization and related entities of the agency’s Corporate Compliance Plan and Risk Management Plan.
  10. Maintain current knowledge of applicable federal and state laws, regulations and accreditation standards that pertain to the operations of programs.
  11. Cooperate with the Department of Health, Attorney General or Medicaid Inspector General’s Office or other legal entities in any compliance-related audits or investigations.
  12. Perform other tasks as assigned.


  • Master’s degree in Psychology, Education, Social Work, Public Administration, Business Administration or related field preferred.
  • At least three-year’s experience working in a human services organization.


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