Care Coordinator

Job Locations US-NY-Brooklyn
Position Number
Pathway to Wellness
Regular Full-Time
FLSA Status
Minimum Salary
USD $50,000.00/Yr.
Maximum Salary
USD $50,000.00/Yr.


Job Summary:

The Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill adults with multiple medical comorbidities and/or co-occurring substance abuse disorders and/or medically ill individuals.  Advocates for and supports the client, engages with community agencies/health care providers and others on his behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/ or hospitalizations.



Essential Job Functions: 

  • Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals, and resources.
  • Participates in the development/documentation /review and update of client centered comprehensive integrated, interdisciplinary care plan in consultation with other team members to ensure focus on desired outcomes.
  • Maintains effective communications with clients, primary care physicians, substance abuse, and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients.
  • Maintains documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure.
  • Coordinates care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions.
  • Works as part of a Care Coordination team; attends and participates in team meetings to provide input/feedback around psychosocial and medical conditions conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals.
  • Acts as a resources/consultant to all team members on psychosocial, medical and/or substance abuse issues and resources.
  • Provides telephonic as well as face-to-face outreach, engagement, and service planning in the field.
  • Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.
  • Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed.
  • Provides crisis intervention and follow-up.
  • May be assigned other tasks and duties reasonably related to the job responsibilities.
  • And other duties as may be assigned


Minimum Education and Experience Requirements:

  1. A bachelor’s degree in one of the fields listed below; or
  2. A NYS teacher’s certificate for which a bachelor’s degree is required; or
  3. NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or
  4. A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or
  5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).

Qualifying education includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field


AND two years of experience:

  1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or substance use disorders; or
  2. In linking individuals with Serious Mental Illness, developmental disabilities, or substance use disorders to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services).

A master’s degree in one of the qualifying education fields may be substituted for one year of experience.  


Bilingual in Spanish, Creole, or Russian preferred. 


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