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Social Worker Supervisor

Social Worker Supervisor

Position Number 
Home and Community Based Services
Job Locations 
Regular Full-Time
FLSA Status 
Minimum Salary 
USD $60,000.00/Yr.
Maximum Salary 
USD $60,000.00/Yr.

More information about this job


The Home and Community Based Services Program provides opportunities for Medicaid beneficiaries with mental illness and/or substance use disorders to receive services in their own home or community.The goal of HCBS is to create an environment where managed care plans, service providers, plan members, families, and government partner to help members prevent and manage chronic health conditions and recover from serious mental illness and substance use disorders. The development of Health and Recovery Plans (HARPs) is intended to promote significant improvements in the Behavioral Health System and a move into a recovery- based Managed Care delivery model. A recovery model of care emphasizes and supports a person's potential for recovery by optimizing quality of life and reducing symptoms of mental illness and substance disorders through empowerment, choice, treatment, educational, vocational, housing, and health and well-being goals. Recovery is generally seen in this approach as a personal journey rather than a set outcome, and one that may involve developing hope, a secure base and sense of self, supportive relationships, self-direction, social inclusion, and coping skills.


The Social Work Supervisor will assist the Program Director in carrying out the clinical and administrative oversight of the HCBS Program, as well as providing direct services to the clients served. Much of the work involves travel in the field.    


Supervises assigned professional and paraprofessional staff:

  • Meets with staff on caseload and identified issues.
  • Prepares performance program and discusses these duties with staff; prepares and completes a written performance program according to agency guidelines; monitors and evaluates performance.
  • Establishes work schedules; monitors time and attendance taking corrective action where necessary; approves and disapproves requests for time off.
  • If supervising social work students, maintains liaison with sponsoring institutions and ensures that facility policies are followed; applications are properly reviewed; orientation is thorough; a supervisor is clearly designated; and a high quality clinical experience is provided to the social work student.

Maintains and monitors client authorizations and functions as the liaison between the program and the Managed care organizations (MCO):

  • Assigns referrals to staff
  • Reviews case record notes to ensure that they are up to HCBS regulations and standards.

 Provides direct clinical services to assigned clients.

  • Interviews individual after a thorough review of the record to construct the psychosocial assessment. 
  • Obtains psychosocial history by interviewing the individual, the family, significant others, and former service providers to formulate clinical recommendations for therapeutic interventions.
  • Assesses individual’s clinical treatment needs.
  • Prioritizes the individuals treatment needs; assesses impact of treatment on the individual and the family; assesses ability of significant others to assist in the treatment planning process; and involves the individual and significant others in a comprehensive treatment plan; and in some settings, determines which individuals are appropriate for other levels of care.
  • Participates in the development of a written comprehensive individualized treatment plan that is based on the assessment of the individual clinical needs; determines need for services and ensures that referrals for ancillary, support and consultative services are noted and made; reviews and updates individual treatment plan according to all applicable guidelines and in response to clinical change; and ensures that arrangements are made and documented for continuation of care well in advance of individuals planned departure.
  • Provides individual in home therapy to enhance social, emotional, and behavioral functioning as needed
  • Advises the individual and family about the nature of the illness, needed and available services and how to access them.
  • May identify, coordinate and plan for the individuals financial needs
  • May identify and provide intervention to individuals in crisis in a range of settings; or provides consultation to others to enable them to appropriately intervene.
  • Assesses the individuals readiness for discharge; identifies needed resources within the community; works with consumers/patients, families and providers to link him/her with appropriate resources; may conduct follow-up visits.

Prepares required progress notes, treatment team recommendations, written and verbal reports, discharge plans and other documents within required timeframes.


As an integral member of the treatment team, ensures that all relevant clinicians are kept informed of the individual’s clinical needs, family social adjustment, services needed and their availability through clear documentation of the record.


Provides treatment to family or significant others or advocates for such services:


  •  Reviews and evaluates the involvement of family/significant others in treatment and carries out corrective action as appropriate and/or makes recommendations and/or referrals for needed services such as mental health issues, safe homes for domestic violence, parenting skills, and how to apply for financial assistance.


  • Takes a lead role in on-going efforts to increase the involvement of family/significant others in treatment programs


  • Prepares an outline of family program sessions and objectives. 


  • Facilitates family education session according to treatment plan.


Other duties as assigned




  • Licensed by New York State as a Master Licensed Social Worker or as a Licensed Clinical Social Worker; current, valid registration certificate. At least 2 years’ experience providing services to individuals with mental illness and/or co-occurring substance use disorder. At least one year of this experience must have been in an administrative or supervisory role.  
  • Possession of a valid NYS driving license and a clear driving record is preferred.  


  • Initial and continued employment is based on the ability to maintain professional licensure, current registration and unconditional participation in the Medicaid and Medicare programs






Ability to work with clients, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.


Ability to develop, evaluate, implement and modify a treatment plan, meeting all deadlines and productivity standards


Ability to communicate effectively with staff, clients, families, and the public.


Ability to prepare accurate and timely documentation, reports and other written material as assigned using computers and computer software assigned (e.g., IMA, Word, Anasazi, etc.)


Ability to understand and adhere to internal and external laws, rules, and policies


Ability to secure the cooperation of and work effectively with others


Ability to work independently, and to conform to all applicable safety and accountability measures


Ability to work with individuals within their community setting


Ability to provide effective supervision to assigned supervisees


Ability to coordinate activities of staff and integrate as part of a multidisciplinary team


Ability to manage multiple projects, delegate tasks and ensure completion of all tasks, assigned and delegated


Ability to manage resources effectively


This position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised o meet the changing needs of the agency at the sole discretion of the management.





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