KNOWLEDGE, SKILLS, AND ABILITIES:
- Basic knowledge of office processes
- Basic knowledge of using office equipment (e.g. photocopy machine, personal computer, fax machine, typewriter)
- Effective problem-solving skills
- Effective interpersonal skills
- Ability to work with diverse individuals
- Ability to effectively and efficiently respond to questions from persons served
- Ability to present information to persons served and other employees
- Ability to serve as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor
- Ability to effectively use computer software, especially Microsoft Office.
- Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities.
- Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and residents
- Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance.
- Ability to learn, understand and comply with all regulations, policies and procedures.
- Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting.
- Ability to work independently, and to conform to all applicable safety and accountability measures
MINIMUM EDUCATION AND EXPERIENCE QUALIFICATIONS:
- High school diploma and two years experience, preferably in a medical office or health care environment.
This position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the agency at the sole discretion of the management.