Apartment Counselor

US-NY-Staten Island
Position Number
Staten Island Behavioral Network
Regular Full-Time
FLSA Status
Minimum Salary
USD $40,000.00/Yr.
Maximum Salary
USD $40,000.00/Yr.




The Apartment Counselor position is the tenant’s resource coordinator aiding with any issues while in residence with SIBN. The counselor performs contact work with the clients and assists in providing services to recipients under close and regular supervision and tutorage of a supervisor.


To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.



Essential Responsibilities:


  • Performs regular inspections of the apartments to ensure the safety of the residents, cleanliness of the clients’ bedrooms and common areas as well as security of the area.
  • Immediately reports serious incidents, serious incident allegations or sensitive situations to supervisors.
  • Completes incident reports in accordance with SIBN policy.
  • Explains the types of services SIBN provides to clients and helps to instruct the client in daily living skills, socialization skill enhancement and conflict resolution.
  • Executes emergency plans under the direction of assigned supervisors.
  • Accompanies clients, in the absence of Care Coordinator, to necessary emergency medical visits, social agencies, government office or other locations associated with the treatment or assistance of the consumer.
  • Attends regular scheduled clinical meetings and supervision.
  • Attends professional development activities and training.
  • Assists the Care Coordinator in accounting for clients.
  • Assists the Care Coordinator in filing missing person’s reports on residents not accounted for.
  • May be involved in planning, escorting, and/or arranging social or recreational activities for clients.
  • May be assigned a limited caseload on either an interim basis or as part of a training process.


Qualifications include:


  • Bachelor’s Degree in Social Work, Psychology or a related field, Master’s Degree preferred.
  • Advanced knowledge of mental illness
  • Basic knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques.
  • Experience working with persons in crisis
  • Good documentation skills
  • Excellent written and verbal communication skills, ability to establish rapport.
  • Ability to work in a variety of settings with culturally diverse families and communities with the ability to be culturally sensitive and appropriate.
  • MUST have a valid NYS driver's license







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