Family Advocate

Job Locations US-NY-Brooklyn
Position Number
Family Resource Center
Regular Full-Time
FLSA Status
Maximum Salary
USD $30,000.00/Yr.




The Family Advocate will provide needed support, advocacy, information and referral to parents of SED (Severely Emotionally Disturbed) children who are currently in treatment at ICL’s clinic and school-based programs, as well as other parents of SED children residing in the surrounding community. The aim of the services provided to these parents is to lessen their feelings of being overwhelmed by the daily need of caring for a SED child, to help lessen the stress, confusion, failure and embarrassment often experienced by these parents due to their child’s behaviors, to ameliorate their social isolation and helplessness, to empower parents to be aware of and access appropriate services and entitlements for their children and to gain skills and information to assist them in effectively parenting their SED child.




  1. Develop, implement and lead parent/family support groups.
  2. Provide information to families about mental health and referrals to community agencies.
  3. Provide assistance and support to parents in accessing services (schools, hospitals, child welfare, mental health agencies, entitlements, etc.).
  4. Ensure that parents receive accompaniment and support in meetings with the NYC Board of Education and other child-serving agencies.
  5. Facilitate advocacy training for parents to help them assist their children.
  6. Collaborate with ICL clinicians and other providers and related systems that serve children and families.
  7. Represent ICL at relevant government and provider meetings, as required.
  8. Maintain documentation that is in compliance with all governmental and agency standards and procedures.
  9. Other job-related duties that may be assigned.  





High School Diploma or equivalent. Three years minimum experience as a primary caretaker of a SED child, obtaining mental health, educational and related services or entitlements for an SEC child. Excellent oral and written communication skills. Knowledge of a second language preferred. Knowledge of a range of local resources, procedures and tactics required to meet the needs of children is essential.





  1. Ability to work with consumers/residents, families and staff in a caring and respectful manner, and with due understanding or and consideration for cultural difference.
  2. Ability to communicate effectively orally and in writing with staff, consumers/residents, families and the public. 
  3. Ability to prepare accurate and timely documentation, reports and other written material as assigned. 
  4. Ability to secure the cooperation and work effectively with others. 
  5. Ability to work independently and to conform to all applicable safety and accountability measures.
  6. Ability to plan, organize, delegate, coordinate, oversee and monitor information, tasks and projects.




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