Under the supervision and direction of the Team Leader/Program Director, the Program Assistant provides administrative and clerical support to the Director and staff and functions as the liaison between agency departments and programs. The Program Assistant is responsible for managing medical records, operating and coordinating the management information system, maintaining accounting and budget records for recipient and program expenditures and performing reception activities such as triaging calls and coordinating communication between the program and recipients. This work is carried out under varying conditions of direction and availability of guidelines and by the skilled use of various kinds of equipment, such as computers with a variety of software packages (e.g. IMA, Anasazi, Microsoft Office) and other automated systems.
At least one year of Medical Billing or other insurance billing required.
To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.
Responsible for development of program monitoring systems, such as client chart tracking systems to ensure that chart forms that need updating are completed on time by the staff. Ensure that all monthly reports are typed, submitted and routed on time to the appropriate person.
Develops and revises work methods as needed.
Develops, maintains and updates program manuals and information.
Performs related duties as required or as assigned by Supervisor
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
High School Diploma or GED plus at least two years of clerical or secretarial experience, or graduate of secretarial school. Preferably education should include coursework in bookkeeping/business. AA degree preferred but not required. Post-high school courses in Medicare/Medicaid billing, data processing, medical terminology or Accounting highly desirable.
Must be able to satisfactorily use computer work processing equipment and programs (Microsoft Word) and type letters, reports, forms and other documents.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: