The Associate Program Director is responsible for compliance with all federal, state, and accrediting agencies’ requirements to ensure the continuum of services necessary for each resident in the Program. Assists the Program Director in the administration of residential mental health services within the authority of Executive Management. May be responsible for all or designated part of personnel management, fiscal operations, inventory management, recipient services, safety and welfare of recipients, hiring and training of personnel, directing and coordinating the activities of the staff, and administration of the program. Within the Program Director’s guidelines, establishes clinical procedures and policies for recipients and ensures that program operations meet or exceed agency and regulatory guidelines. Within the Program Director’s guidelines ensures adherence to program philosophy and regulations.
Assists Program Director in Providing Clinical Services:
In the Program Director’s absence or with the Program Director’s authority directs clinical treatment services provided to residents. Develops service plans and service plan reviews to address issues of rehabilitative services provided and mental illness. Oversees implementation of service plans.
Maintains a safe and therapeutic environment.
Assists the Program Director/designee with the intake/referral process. In the Program Director’s absence or with the Program Director’s authority oversees the intake and pre-placement process: interviews referred youth/family, reviews records and other relevant information, performs individual child assessments in collaboration with other appropriate staff.
Provides clinical oversight of strengths-based assessment and rehabilitative services provided by staff to residents to ensure the quality and that services meet or exceed regulatory guidelines. Provides counseling and crisis intervention to all residents, as required. Monitors counseling performed by staff either individually or with residents in groups to evaluate the quality of the service.
Obtains information, such as medical, psychological, and social factors contributing to the individual’s situation, and ensures that the staff is evaluating the resident’s capabilities. Regularly inspects case records to evaluate the completeness and quality of service plans, service plan reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records and assists the Program Director in collecting, organizing, and submitting client information (e.g., CAIRS, ASFA).
Informs staff of the types of clinical and rehabilitative services, recreational activities, and ICL programs available.
Reviews crisis assessment of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff actions during a crisis situation.
Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the resident.
Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy.
In the Program Director’s absence or with the Program Director’s authority regularly directs meetings concerning clinical issues.
In the Program Director’s absence or with the Program Director’s authority coordinates the treatment team, which will include the resident, family/support network, residential staff, community mental health staff (community clinic and/or day treatment program), educational and vocational staff, and other collaterals as appropriate.
Coordinates treatment services between CCR and the day treatment or clinic treatment program and other community resources utilized by CCR residents (i.e., schools, medical and dental care, vocational, recreational, and substance abuse programs).
Maintains frequent contact with the children’s families and guardians; arranges visits with families and/or siblings; provides services to the child and family and prepares the family for reunification.
Coordinates discharge planning activities.
Assists the Program Director in Directing and Supervising Personnel
Assists Program Director in Maintaining Property Accountability
Assists the Program Director in Providing Quality Assurance Oversight
Assist the Program Director in Assuring Fiscal Control and Accountability
Assists the Program Director in Assuring Resident and Family/Support Network Involvement
Assists the Program Director in Fostering Community Relations and Integration
Conducts Investigations: Conducts internal investigations of untoward incidents as directed by the Program Director in accordance with agency policy.
General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephones, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular and flexible schedule and has on-call responsibilities.
Master’s degree in Social Work, Psychology, or other human services field plus at least two years experience working individuals with serious mental illness and in the case of MICA Programs, experience with co-existing substance abuse. Some supervisory or administrative experience required. Must meet the qualifications for a Qualified Mental Health Staff (QMHS) as stated in Part 593 of the OMH regulations.
This position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised o meet the changing needs of the agency at the sole discretion of the management.