• Training and Evaluation Assistant

    Job Locations US-NY-New York
    Position Number
    Innovations Department
    Regular Full-Time
    FLSA Status
    Maximum Salary
    USD $45,430.00/Yr.
  • Overview

    This is an entry level position for someone interested in human service programs. The position is focused on staff training, outcomes and evaluation, and support for service programs. The position is under the general supervision of the VP Innovations but also works very closely with the Director of Outcomes and Evaluation, and others working in the Innovations department. The Training and Evaluation Assistant works with both programs and administrative support divisions of ICL.


    Training Coordination:

    • Coordinate all administrative aspects of ICL’s internal staff training program, including training announcements, calendar management, participant registration, reminder notifications, tracking of participation, evaluation, distribution of certificates, reporting participation back to program leadership, training space and technology operations
    • Provide administrative support for ICL’s contracts with the Community Technical Assistance Center (CTAC) and Managed Care Technical Assistance Center (MCTAC)
    • Assist in the development of manuals, training curricula, and other clinical tools to ensure program managers have the resources they need to provide high-quality clinical services
    • Be part of team that provides guidance regarding alternate responses to challenging client situations

    Evaluation Assistance:

    • Provide data entry support to Outcomes and Evaluation team
    • Produce literature reviews to support new initiatives, or ongoing evaluation efforts
    • Participate in the data analysis process of internal outcomes and evaluation efforts

    Other duties, as assigned.



    • Excellent organizational skills
    • Excellent verbal and written communication skills
    • Strong research skills
    • Strong attention to detail
    • Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
    • Familiarity with SPSS a plus
    • Ability to work with diverse colleagues and communities
    • Ability to work both independently, and in a team
    • Other desired skills
    • Comfort with video editing, PowerPoint, and other media software
    • Ability to occasionally work in the evening or early morning







    Required Qualifications:

    • Strong interest in people with behavioral health (mental health, substance abuse) issues and/or intellectual and developmental disabilities
    • Bachelor’s degree, with a demonstrated interest in psychology, sociology, or human services
    • This is an entry level position for someone with excellent administrative skills who is interested in human services



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