• Client Care Manager

    Job Locations US-NY-Brooklyn
    Position Number
    Tillary Women's Shelter
    Regular Full-Time
    FLSA Status
    Minimum Salary
    USD $33,040.00/Yr.
    Maximum Salary
    USD $33,040.00/Yr.
  • Overview

    Under the supervision of the Operations Director and the House Manager the  Client Care Manager supervises and coordinates activities of assigned counselors and other staffServes as a liaison between clients and clinical staff to ensure that client’s needs are met.


    Essential Functions


    • Serve as liaison between clients and clinical staff.


    • Monitor the implementation of the care plan to ensure that programs are followed


    • Conduct intake interview, orientation of clients to facility rules and regulations


    • Coordinate schedules with other professional services and care teams


    • Assist clients with adjustment to shelter living with periodic follow-up


    • Motivate the client towards the goal of permanent housing


    • Resolve client inquires and disputes


    • Conduct substance abuse groups and workshops for clients


    • Maintain log book documenting all activities in the shelter on the assigned shift and noting any variance to the normal day to day operation


    • Maintain head count; monitor the census and placement of clients to assure compliance with DHS rules and regulations


    • Plan and organize field trips, house meetings, and special activities for residents and staff


    • Monitor the physical upkeep of the facility


    • Manage and oversee all aspects of the facility in the absence of the Program Director and/ or Social Services Director


    • Oversee Supervise Residential Aides, Maintenance staff, Food Manager, and Nurse’s aides on assigned shifts


    • Performs other duties may be assigned


    Educational and Experience Requirements:


    Bachelors’ degree, preferably in a human services field and two years related experience. A bachelor’s degree in social work or psychology that included a supervised internship and one year of related experience



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