Under the direct supervision of the assigned manager, the Practice Manager provides office management and administrative support to the East New York Hub. This role requires an individual who demonstrates a professional demeanor at all times, with particular strength in customer service, confidentiality and thoroughness. The Practice Manager responds to everyday requests from ICL leadership and maintains responsibility for on-going tasks related to the general operations of the facility. The position requires administrative excellence and the ability to act with diplomacy, tact, and ethics with diverse staff and persons in recovery from serious mental illness and/or substance abuse in a community-based setting.
Bachelor’s degree required plus at least two (2) years’ administrative experience preferably in a non-profit behavioral health setting. A Master’s degree in a relevant field (Public Health, Business Administration, Public Administration, etc.) can be substituted for the experience requirement. Proficiency in Microsoft Office suite; advanced computer skills including experience with electronic health records and billing systems preferred.