On-Call Residential Counselor

Job Locations US-PA-Willow Grove
Position Number
Pennsylvania ICL
Per Diem
FLSA Status
Minimum Salary
USD $26,000.00/Yr.
Maximum Salary
USD $26,000.00/Yr.




This is an entry-level direct care position assigned to residential services (Grove House).  Incumbents are assigned to shifts to ensure the provision of 24-hour-a-day, seven-day-a-week coverage. Workers in this job category perform a wide variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with co-occurring mental illness and substance abuse disorder.  These tasks focus on supporting, instructing, and assisting recipients of services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice and also in maintaining a safe, clean environment. In addition, workers also advocate for clients and support families or other caregivers in their efforts to assist these individuals.  





Performs regular inspections inside of the facility to ensure the safety of the consumers and residents, accountability of property, cleanliness of consumer or resident rooms and common areas, cleanliness and security of the area immediately outside of the facility, and the security of any assigned vehicles.


Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors.  Completes incident reports in accordance with Pennsylvania ICL policy.


Explains the types of services, recreational activities and other programs available to consumers and residents, instructs the consumer or resident in daily living skills, socialization skill enhancement and conflict resolution.


Executes emergency plans as outlined in the policy and procedure manual under the direction of the assigned supervisor and adheres to program policy on securing the safety and well-being of consumers/residents, staff and visitors requiring emergency medical care.


Assists and instructs individuals in attending to personal hygiene, grooming, nutrition and daily living; ensures that sufficient and appropriate attire is available.


Reviews the staff communication log at the beginning of the work shift and makes entries in the staff communication log concerning security checks, crisis incidents, emergency situations, incident reports, or other essential elements of information designated by program management


Observes the physical environment and performs housekeeping tasks as necessary to ensure the maintenance of a safe, clean, comfortable and healing environment for individuals.


Ensures that the food provided or selected is appropriate for those on a special diet.


Accompanies consumers or residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, social activities, government offices, or other locations associated with the treatment or assistance of the consumer or resident.


Expected to comply with attendance rules and to report to work as scheduled and/or required on a regular basis. Must have availability and ability to work beyond the normal schedule as needed.





Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.


Ability to read and write at least at the secondary school level and to follow written and oral instructions.


Ability to complete written forms and reports in an accurate and timely manner.


Ability to communicate effectively with staff, consumers/residents, families, and the public.


Ability to accompany or transport residents/consumers (Some assignments may require possession of a valid driver's license).





High school graduate or GED equivalent. Preference will be given to applicants with related/relevant experience and/or training.  Valid, clean Pennsylvania driver’s license may be required of some assignments.





Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.